
How can congregations change the way they usually handle difficulties and differences? If the leadership team will ask, “How can we keep this offense or misunderstanding from happening again?”
The question takes aim, not at the “guilty” one, but toward resolving issues and preventing them from reoccurring.
For more information see “Resolving Conflict” at www.usacanadaregion.org/training-modules
Contributed by Dr. Lyle Pointer
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